Do you know that almost 89% of people choose to run through Google before they visit your clinic for treatment? So you can be certain that the patient that has just walked into your clinic has already obtained information about your practice before visiting.
At Repugen, we ensure your practice stands on the three pillars of a great healthcare marketing plan. Of the three pillars, online reputation management can be a decisive factor for the success of your healthcare practice.
Are you still not sure why you should choose a healthcare reputation management service for your practice? Here are some great advantages that you can avail yourself from a reputation management service:
Here are a few video types that you can use to educate and engage patients:
Build your reliability and credibility
Building reliability amongst your patients can take time and effort. But it can give you long-term success when you implement a good online reputation management strategy. We will work towards building a reliable client base for your practice.
We will also take care of your website medical content
With our exponential team of experts, we can also take care of your medical content development to make it work for the search engine pages and your patients.
Our all-in-one healthcare reputation management platform provides you with excellent features that can make you the automatic choice for patients across your location.
Our primary features
We are a HIPAA compliant platform and multiple doctors use our healthcare reputation management software to gauge patient satisfaction for their healthcare practice.
We have a simple listing consistency
With our online listings, we can reach out to 45 different online review sites and monitor your patient reviews consistently. No need to search the entire web for all the listings for your practice anymore. All your listings are brought under the same umbrella so that you can find them easily. You can check if there is any inconsistency in NAP (Name, Address, and Phone number) on any of the review sites.
Improve your online reputation
You are doing great as a healthcare practice. Let the world know that with your excellent online presence. Online positive reviews from your past clients can bring in new clients for your practice.
Monitoring
We ensure that none of the negative reviews affect your brand of business by intercepting before the reviews get posted online. We reach out to your patients after they receive a consultation to understand their satisfaction scores and gather general feedback. This ensures your reputation remains in the good books of your clients and any concerns are dealt with promptly.
Once you sign up with us, you can expect improved ROI for your healthcare practice. Several healthcare practices trust us with their online reputation management. We offer:
A loyal client base for your practice
What our satisfied customers said about us?
It's a great product to get honest feedback from my patients and helps to improve my services, based on it. The best are the ones who didn't have a good experience - they can be engaged immediately to understand what went wrong - and corrective measures can be taken.
Ophthalmologist
And that is why we prioritize a diligent online reputation management strategy for the doctors and the healthcare practices. We have an ORM tool that provides you with an automated, streamlined process for generating reviews. We will compile an in-depth report with online reviews, and the patient's sentiments within your practice dashboard to make it convenient for you.
Since patients these days like to take advantage of the digital world, they prefer to do their bit of research before visiting you. Would you not want to make the most of this opportunity to build your reputation online? When you have a solid online presence, your patients will be able to find you easily and book your services.
We offer several benefits for upholding the online reputation of your healthcare practice.
Customized strategies
Depending on your practice requirements, we will design and implement a customized reputation management strategy for you. So that you can expect a maximized ROI for your business.
Dedicated relationship manager
Our digital marketing team will assign a dedicated relationship manager for your account with us. Whenever you have any queries or doubts, you have a person to provide you the solutions.
Social media management
We will create and manage all your social media accounts. Interact and engage with your clients to keep your brand on their feed relevantly and constantly.
Highlight your Unique Selling Point
We will highlight the best qualities of your services online so that your brand gets the best possible exposure. It will ensure better brand loyalty from your clients in the long run.
For each patient, after their every visit, we will roll out a survey to them and finally redirect them to different review sites to share their valuable experience. Usually, it is the unhappy patients that tend to write the reviews even if they are not asked. This way, you will be able to strengthen your online reputation as only good reviews will come to the forefront.
It can result in loss of revenue and cause immense damage to your brand name.
Negative reviews can also affect your relationship with the patients. Also, when prospective clients read negative reviews about your practice, they might go to another provider since there is no dearth of service providers in the healthcare domain. Negative reviews can also affect the SEO strategies for your practice to a huge extent.
Some of the top doctor listings and review sites of India are Google My Business, JustDial, Practo, Lybrate, Refadoc, Vitals, Healthgrades, RateMDs, ZocDoc, Dorays, Medindia, BookMyDoctor, Health Kart Plus, MeraDoctor, DocsApp, DoctorINSTA.
